Quality and Environmental Management Policy
At Onok Luz Técnica, S.L., we specialize in the design, manufacturing, and commercialization of efficient and sustainable technical lighting, both nationally and internationally.
We are committed to ensuring the quality of our products and services, minimizing environmental impact, and meeting our customers' expectations.
Our key commitments
1. Innovation and energy efficiency
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We design LED solutions with maximum efficiency to reduce energy consumption and environmental footprint.
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We offer guidance on conventional lighting replacement projects, reducing CO₂ emissions.
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We adapt to the demands of international markets to ensure a global quality service.
2. Regulatory compliance and certifications
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Cumplimos con los estándares ISO 9001 e ISO 14001 en calidad y gestión ambiental.
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Certificamos nuestros productos bajo normativas CE y RoHS, garantizando seguridad y sostenibilidad.
3. Customer satisfaction
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We actively listen to our customers to provide solutions that exceed their expectations.
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We respond effectively to complaints, seeing them as an opportunity for improvement.
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We foster a culture focused on quality and continuous improvement.
4. Supplier relations
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We continuously select and evaluate our strategic suppliers.
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We periodically audit their processes to ensure quality and regulatory compliance.
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We collaborate in the technological improvement of the components used.
5. Commitment to our team
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We train and develop our employees to enhance their skills.
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We encourage their participation in identifying risks and opportunities for improvement.
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We promote a safe and motivating work environment.
6. Occupational safety and well-being
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We strictly apply regulations on occupational risk prevention.
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We identify and minimize risks to ensure the safety of our workers.
7. Environmental protection
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We comply with environmental regulations and facilitate the recycling of our products at the end of their life cycle (WEEE).
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We raise awareness and train our team and collaborators in sustainable practices.
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We optimize resource use, minimizing waste and pollutant emissions.
Commitment to continuous improvement
La Dirección revisará periódicamente esta política para asegurar su vigencia, alineación con los valores de la empresa y cumplimiento con las necesidades de nuestros clientes y partes interesadas.